Privacy Policy
Last Updated: September 2026
1. Information Collection
We collect personal information that you voluntarily provide to us when requesting an estimate or contacting us. This includes your name, email address, phone number, and the physical address of the project site.
2. Use of Information
The data we collect is used strictly to provide you with accurate estimates, schedule our flooring services, process payments, and improve our customer service. We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our website uses essential and analytical cookies (such as Google Analytics) to understand how users navigate our site and to improve UI/UX performance. You can manage or disable cookies through our Cookie Banner or your browser settings.
4. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, hosting services like Vercel). These parties are bound by strict confidentiality agreements.
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute data security.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal, tax, and accounting obligations.
7. Children's Privacy (COPPA)
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information immediately.
8. Your Rights and Contact
Depending on your jurisdiction, you may have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact our data protection team at pro@alfhaflooring.com.